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Support

A human on WhatsApp, and a clinician reading anything raised.

Nobody should have to interpret their own semen analysis. Support here is one person who knows your file, plus a doctor who reads every result that comes back outside range — both included, neither upselling.

One person, not a queueThe same coach, start to re-test

You message a number, not a ticket system. They have your report open and they remember the last conversation.

Clinical reviewA doctor reads anything raised

Every panel with a result outside range is read by a clinician before it reaches you, and their reading is what the report says.

PrescriptionsOnly through a licensed clinician

We never prescribe. Where a prescription is the answer, we say so and route you to someone who can write one.

What the doctor actually does

Four things, and none of them is a sales call.

Clinical involvement is where most brands in this category stop. It is the part we would rather over-invest in.

Reads every raised resultYour numbers are interpreted against WHO 2021 and your own history, not run through a template.
Decides what is ours and what is notIf a finding needs a urologist, an endocrinologist or a genetic test, that is named in the report on day one.
Sets the strength, or refuses itStandard or intensive is a clinical call. So is telling you a protocol would be a waste of money.
Reviews the re-testAt day 90 the same clinician compares like with like and says continue, change, or stop.
When you will hear back
A WhatsApp messageSame day, 10am–7pm
A question about your reportWithin 24 hours, after a clinician has looked
A raised or unclear resultA call offered, not a call forced
Lab result to report3 to 5 working days
Delete my recordConfirmed within 48 hours
What support will never be No sales calls dressed as care.
Nobody rings to ask whether you are ready to reorder.
No coach is paid on what you buy.
No advice that contradicts the doctor reading your file.
No pressure to move up a strength or a panel you do not need.

Support is not a medical consultation and does not replace one. Prescription medicines are provided only through a licensed clinician following consultation.

07 — Straight answers

The questions worth asking us first.

Will this get my partner pregnant?

We cannot promise that, and you should be careful of anyone who does. What we work on is sperm quality and the things behind it. The evidence that antioxidants improve live birth is rated very low certainty, and the best single trial found no benefit. We would rather say that here than in the small print.

Why six months and not three?

Sperm you make today reflect roughly the last seventy-four days. Three months shows whether the direction is right; six shows whether it held. We measure at both, and we do not ask you to keep buying past the point where the numbers stop moving.

I have used steroids or TRT. Should I say so?

Yes, and it changes what we recommend completely. Anything that adds testosterone from outside switches off the signal that makes sperm, and no supplement works around that. Tell us and we will route you to a clinician instead of selling you a protocol that cannot work.

What happens to my data?

Your answers are yours. We do not need an account or a phone number to give you the report, sensitive answers are kept out of the shareable version, and you can delete your record at any time.

What if I already have a semen analysis?

Bring it. If it is recent and complete we will read it rather than repeat it, and start you at the panel that adds something new instead of charging you twice for the same numbers.

08 — Start here

Nineteen questions. Then we stop guessing.

Free, private, and it produces a real report whether or not you ever buy anything from us.

Take the testWhat we cover
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